G2 Vendor Directory

Microsoft Text Analytics API vs. Idiomatic

A side-by-side comparison based on G2 review data.

MetricMicrosoft Text Analytics API

by Microsoft

Idiomatic

by Idiomatic

Overall rating4.44.6
Review count1412
Ease of use8.98.8
Ease of setup9.30.0
Quality of support8.09.5
Meets requirements8.29.0
NPS5075
Small Business57.1%8.3%
Mid-Market21.4%25.0%
Enterprise21.4%66.7%
Total page views7636
Total LLM citations1465

Microsoft Text Analytics API

Microsoft Text Analytics API is a suite of text analytics services that offer APIs for sentiment analysis, key phrase extraction and topic detection for English text, as well as language detection for 120 languages.

Pros

    Idiomatic

    Idiomatic provides instant Voice of Customer within minutes. With our new self-serve version, you can 1- Upload Any Feedback Data Set: Easily upload/connect your customer feedback data from help desk, surveys, app reviews, product reviews, social media, and forum/communities. See the magic happen instantly, live. 2- Get a Custom Taxonomy: Idiomatic instantly generates a set of labels custom to your dataset, providing you with a taxonomy in real-time you can use for classification. 3- Get Instant Results: Get your set of labels, and all of your data categorized by those labels in minutes.

    Pros