Microsoft Text Analytics API vs. Comments Analytics
A side-by-side comparison based on G2 review data.
| Metric | Microsoft Text Analytics API | Comments Analytics |
|---|---|---|
| Overall rating | 4.4 | 4.8 |
| Review count | 14 | 23 |
| Ease of use | 8.9 | 9.9 |
| Ease of setup | 9.3 | 9.5 |
| Quality of support | 8.0 | 9.3 |
| Meets requirements | 8.2 | 9.8 |
| NPS | 50 | 100 |
| Small Business | 57.1% | 95.7% |
| Mid-Market | 21.4% | 0.0% |
| Enterprise | 21.4% | 4.3% |
| Total page views | 76 | 19 |
| Total LLM citations | 14 | 22 |
Microsoft Text Analytics API
Microsoft Text Analytics API is a suite of text analytics services that offer APIs for sentiment analysis, key phrase extraction and topic detection for English text, as well as language detection for 120 languages.
Comments Analytics
Valuable, clear, considerable, and remarkable insights from videos, social posts, product pages unstructured text data – to help you better understand the thoughts, feelings, motivations, and decision-making processes of your customers. Comments Analytics is an AI tool that provides an in-depth analysis of unstructured text data, including sentiment analysis, comment categories, named_entities recognition, and keyword extraction.
- Accuracy
- Experience Improvement
- Insights Generation
- Insights
- Process Streamlining
- Sentiment Analysis