Microsoft Teams Connector vs. Glance
A side-by-side comparison based on G2 review data.
| Metric | Microsoft Teams Connector | Glance |
|---|---|---|
| Overall rating | 4.5 | 4.5 |
| Review count | 13 | 23 |
| Ease of use | 9.3 | 9.6 |
| Ease of setup | 0.0 | 9.7 |
| Quality of support | 9.3 | 9.5 |
| Meets requirements | 9.1 | 9.6 |
| NPS | 66.666667 | 69.565217 |
| Small Business | 16.7% | 17.4% |
| Mid-Market | 16.7% | 56.5% |
| Enterprise | 66.7% | 26.1% |
| Total page views | 8 | 425 |
| Total LLM citations | 0 | 1,160 |
Microsoft Teams Connector
The Microsoft Teams Connector is a robust integration solution that seamlessly bridges ServiceNow with Microsoft Teams, enhancing collaboration and streamlining workflows within organizations. By embedding ServiceNow's capabilities directly into the Teams environment, this connector enables users to manage incidents, changes, and service requests without leaving their preferred communication platform.
Glance
Glance lets your sales rep, service rep, or trainer join the customer on your site or app, see their screen, and provide hands-on, personal guidance through highlighting, gesturing and more. Glance Cobrwose complies with the most rigorous privacy and security requirements, making it an ideal fit for enterprise financial, healthcare, software, and retail organizations. Integrations with the most popular CRMs and support tools - Salesforce, AWS, Microsoft, Genesys, Twilio, and more - make starting a cobrowsing session seamless. Get started with Glance to deliver personal, hands-on CX.
- Ease of Use