Microsoft Scheduler vs. Unthread

Microsoft Scheduler was an intelligent assistant designed to streamline the process of scheduling meetings by leveraging natural language processing. Users could delegate the task of organizing meetings to Scheduler by simply sending an email to Cortana, Microsoft's digital assistant. Scheduler would then coordinate with attendees, find mutually available times, and send out calendar invitations, effectively automating the entire scheduling process.

Unthread is an agentic service management platform that automates ticket workflows across all enterprise systems. Our conversational AI tracks requests in Slack channels, routes them to agents, and uses automation to resolve tickets before they reach a human agent. We partner with innovative companies like Intuit, Lemonade, and HubSpot to reduce time spent on ticketing by up to 80% — all within Slack.