G2 Vendor Directory

Microsoft Entra External ID vs. IBM Verify CIAM

A side-by-side comparison based on G2 review data.

MetricMicrosoft Entra External ID

by Microsoft

IBM Verify CIAM

by IBM

Overall rating4.24.3
Review count27190
Ease of use8.38.5
Ease of setup8.77.9
Quality of support8.48.8
Meets requirements8.98.8
NPS4056.741573
Small Business40.7%23.5%
Mid-Market37.0%36.9%
Enterprise22.2%39.7%
Total page views1941,423
Total LLM citations4594,013

Microsoft Entra External ID

Secure and manage customer and partner identities beyond your organization.

Pros

    IBM Verify CIAM

    A centralized solution for managing customer and workforce identity and access including capabilities such as single-sign-on, multifactor authentication, adaptive AI-based access, passwordless access, and lifecycle and consent management. IBM Verify is a single-stack cloud-based, on premises, or hybrid-cloud solution for all identity and access needs listed above.

    Pros

    • Security
    • Ease of Use
    • Authentication
    • MFA Authentication
    • Integrations
    • Features