Microsoft Dynamics 365 Connector vs. PowerBI for PureCloud
A side-by-side comparison based on G2 review data.
| Metric | Microsoft Dynamics 365 Connector | PowerBI for PureCloud |
|---|---|---|
| Overall rating | 4.2 | 4.6 |
| Review count | 24 | 27 |
| Ease of use | 8.7 | 9.1 |
| Ease of setup | 8.6 | 9.4 |
| Quality of support | 8.6 | 9.5 |
| Meets requirements | 8.8 | 9.3 |
| NPS | 41.666667 | 70.37037 |
| Small Business | 37.5% | 29.6% |
| Mid-Market | 29.2% | 48.1% |
| Enterprise | 33.3% | 22.2% |
| Total page views | 25 | 20 |
| Total LLM citations | 43 | 0 |
Microsoft Dynamics 365 Connector
The Dynamics Connector for PureCloud is the out-of-the-box solution to integrate all the PureCloud channels inside Microsoft Dynamics using the PureCloud Embeddable Framework. This solution allows having PureCloud embedded inside Dynamics so always visible and accessible whatever interaction is managed by the agent.
PowerBI for PureCloud
Deliver actionable insights on your own terms with the Power BI connector for PureCloud. The Power BI Connector for PureCloud allows you to identify and take action leveraging your data from PureCloud.