Microsoft Dynamics 365 Connector vs. nGAGEMENT
A side-by-side comparison based on G2 review data.
| Metric | Microsoft Dynamics 365 Connector | nGAGEMENT |
|---|---|---|
| Overall rating | 4.2 | 4.0 |
| Review count | 24 | 11 |
| Ease of use | 8.7 | 8.6 |
| Ease of setup | 8.6 | 8.3 |
| Quality of support | 8.6 | 8.7 |
| Meets requirements | 8.8 | 8.6 |
| NPS | 41.666667 | 36.363636 |
| Small Business | 37.5% | 45.5% |
| Mid-Market | 29.2% | 36.4% |
| Enterprise | 33.3% | 18.2% |
| Total page views | 25 | 17 |
| Total LLM citations | 43 | 1 |
Microsoft Dynamics 365 Connector
The Dynamics Connector for PureCloud is the out-of-the-box solution to integrate all the PureCloud channels inside Microsoft Dynamics using the PureCloud Embeddable Framework. This solution allows having PureCloud embedded inside Dynamics so always visible and accessible whatever interaction is managed by the agent.
nGAGEMENT
nGUVU offers an employee engagement platform for contact centers. Using game mechanics, recognition, and social media concepts, nGAGEMENT influences agents’ behaviors by leveraging people’s natural desire for competition, collaboration, achievement, status and recognition to build intrinsic motivation and improve employee engagement. nGAGEMENT is an immersive experience that empowers agents to self-manage and makes it fun for them to accomplish tasks that are at the core of their responsibilities.