G2 Vendor Directory

Microsoft Bookings vs. Zoho Bookings

A side-by-side comparison based on G2 review data.

MetricMicrosoft Bookings

by Microsoft

Zoho Bookings

by Zoho

Overall rating3.84.1
Review count3754
Ease of use7.89.0
Ease of setup8.08.4
Quality of support7.69.0
Meets requirements8.58.6
NPS26.47058839.622642
Small Business56.8%90.7%
Mid-Market27.0%9.3%
Enterprise16.2%0.0%
Total page views160348
Total LLM citations9663,047

Microsoft Bookings

Microsoft Bookings is an online scheduling tool designed to simplify the process of organizing and managing appointments for businesses and their clients. Integrated within the Microsoft 365 suite, Bookings offers a user-friendly web-based interface that allows customers to book appointments at their convenience, reducing the need for back-and-forth communication. By syncing seamlessly with Outlook calendars, it ensures real-time availability updates, minimizing the risk of double bookings and scheduling conflicts.

Pros

  • Appointment Management
  • Easy Scheduling
  • Automatic Scheduling
  • Ease of Use

Zoho Bookings

Zoho Bookings is AI-powered appointment scheduling software that helps individuals and teams across industries book meetings and services. Equipped with powerful automation features and seamless integrations with calendars, CRMs, and payment gateways, the scheduling app offers end-to-end customization of the booking experience. It reduces phone calls, back-and-forth emails, and repetitive tasks by allowing customers to self-schedule from a custom booking page. Learn more at zoho.com/bookings/

Pros

  • Ease of Use
  • Seamless Integration
  • Design Appreciation
  • Easy Scheduling
  • Easy Setup
  • User-Friendly