G2 Vendor Directory

Microsoft Bookings vs. Zeeg

A side-by-side comparison based on G2 review data.

MetricMicrosoft Bookings

by Microsoft

Zeeg

by Zeeg

Overall rating3.84.9
Review count3721
Ease of use7.89.4
Ease of setup8.09.0
Quality of support7.69.8
Meets requirements8.59.6
NPS26.47058895
Small Business56.8%90.5%
Mid-Market27.0%9.5%
Enterprise16.2%0.0%
Total page views160131
Total LLM citations966871

Microsoft Bookings

Microsoft Bookings is an online scheduling tool designed to simplify the process of organizing and managing appointments for businesses and their clients. Integrated within the Microsoft 365 suite, Bookings offers a user-friendly web-based interface that allows customers to book appointments at their convenience, reducing the need for back-and-forth communication. By syncing seamlessly with Outlook calendars, it ensures real-time availability updates, minimizing the risk of double bookings and scheduling conflicts.

Pros

  • Appointment Management
  • Easy Scheduling
  • Automatic Scheduling
  • Ease of Use

Zeeg

Zeeg is Europe's leading AI voice agent and appointment scheduling software in one platform — GDPR-compliant, made in Germany. Instead of connecting separate voice and scheduling tools, Zeeg handles the full journey from first interaction to booked appointment. When a lead calls, Zeeg's AI phone agent answers, qualifies, and books without human involvement. When a lead comes in online, they get a booking page instantly, answer any questions you set, and book themselves in with the right person or team. And if a rep is unavailable, round-robin routing finds the next one.

Pros

  • Payment Management
  • Customer Service
  • Lead Management
  • Easy Scheduling
  • Customer Support
  • Ease of Use