G2 Vendor Directory

Mews vs. Visual Matrix PMS

A side-by-side comparison based on G2 review data.

MetricMews

by Mews

Visual Matrix PMS

by Image Technology Systems

Overall rating4.84.6
Review count3210
Ease of use9.59.5
Ease of setup8.67.1
Quality of support8.89.3
Meets requirements9.48.6
NPS87.570
Small Business46.9%80.0%
Mid-Market50.0%10.0%
Enterprise3.1%10.0%
Total page views53747
Total LLM citations3,32142

Mews

Mews is a connected hospitality operating system that brings revenue, operations and the guest journey together in one cloud-native platform. At its core is an award-winning PMS – named Best PMS (2024, 2025, 2026) – that powers day-to-day hotel operations: from reservations and rate management to check-in/out, payments, housekeeping and reporting, all in a single, real-time workspace instead of disconnected tools.

Pros

    Visual Matrix PMS

    More than 3,000 properties in 30+ countries worldwide choose the Visual Matrix hospitality operating system to optimize hotel operations and serve guests from reservation to return stay. Our system includes a game-changing PMS and an independent mobile operating platform (MOP) for use with Visual Matrix and most other PMS systems. Our PMS offers powerful features and key integrations that are easy to use, like revenue management with automated rate/discount tiering, a fully integrated channel manager, and a mobile app for tracking performance on the go.

    Pros