Mekari Qontak vs. Luminous
A side-by-side comparison based on G2 review data.
| Metric | Mekari Qontak | Luminous |
|---|---|---|
| Overall rating | 4.7 | 4.8 |
| Review count | 42 | 22 |
| Ease of use | 9.5 | 9.2 |
| Ease of setup | 9.7 | 9.4 |
| Quality of support | 9.4 | 10.0 |
| Meets requirements | 9.4 | 9.4 |
| NPS | 90.243902 | 86.363636 |
| Small Business | 47.6% | 90.5% |
| Mid-Market | 45.2% | 9.5% |
| Enterprise | 7.1% | 0.0% |
| Total page views | 2,523 | 426 |
| Total LLM citations | 2,715 | 1,427 |
Mekari Qontak
Mekari Qontak is a leading and expert provider of enterprise Omnichannel CRM technology leveraging scalable API technology. Built on a SaaS model, Qontak enables businesses to rapidly grow their sales, customer service and operations. Our solutions empower businesses using WhatsApp & Instagram, social media, e-commerce, voice calls, KPIs and offline activities within a unified SaaS CRM technology.
- Ease of Use
- User Interface
- Integration
- Intuitive
- Customer Support
- User-Friendly
Luminous
The go-to operating system for ecommerce brands. Most ecommerce solutions are either poorly built online tools with no support or ultra-expensive ERPs that are full of unnecessary features. In between that is Luminous, the first system made for the unmet needs of ecommerce operations and inventory.
- Ease of Use
- Onboarding
- Customer Support
- Integrations
- Reliability
- Staff Service