G2 Vendor Directory

Mekari Qontak vs. iVend Retail

A side-by-side comparison based on G2 review data.

MetricMekari Qontak

by Mekari

iVend Retail

by CitiXsys

Overall rating4.74.7
Review count4211
Ease of use9.59.4
Ease of setup9.78.8
Quality of support9.48.3
Meets requirements9.49.7
NPS90.24390281.818182
Small Business47.6%18.2%
Mid-Market45.2%63.6%
Enterprise7.1%18.2%
Total page views2,523130
Total LLM citations2,7151,365

Mekari Qontak

Mekari Qontak is a leading and expert provider of enterprise Omnichannel CRM technology leveraging scalable API technology. Built on a SaaS model, Qontak enables businesses to rapidly grow their sales, customer service and operations. Our solutions empower businesses using WhatsApp & Instagram, social media, e-commerce, voice calls, KPIs and offline activities within a unified SaaS CRM technology.

Pros

  • Ease of Use
  • User Interface
  • Integration
  • Intuitive
  • Customer Support
  • User-Friendly

iVend Retail

iVend Retail by CitiXsys is an integrated Point of sale software application delivered on cloud. Our SaaS platform empowers retailers to provide exceptional customer experiences throughout the entire shopper journey. iVend Retail includes complete infrastructure and application management solutions for head-office, backoffice and customer-facing operations with software modules for point of sale (POS), mobile POS, customer loyalty, retail reporting and analytics with out-of-the-box integrations to Magento Commerce, Shopify, Sage 300cloud and X3, Microsoft Dynamics 365 Business Central, SAP

Pros

  • Integrations
  • Time Efficiency
  • Features
  • Reliability
  • Cloud-Based POS