Medallia Agile Research vs. Userfeel
A side-by-side comparison based on G2 review data.
| Metric | Medallia Agile Research | Userfeel |
|---|---|---|
| Overall rating | 4.3 | 4.5 |
| Review count | 65 | 105 |
| Ease of use | 9.1 | 9.4 |
| Ease of setup | 8.6 | 9.6 |
| Quality of support | 9.1 | 9.4 |
| Meets requirements | 8.6 | 9.2 |
| NPS | 57.8125 | 67.021277 |
| Small Business | 38.5% | 63.8% |
| Mid-Market | 43.1% | 28.6% |
| Enterprise | 18.5% | 7.6% |
| Total page views | 105 | 286 |
| Total LLM citations | 189 | 1,839 |
Medallia Agile Research
Promoter is the most comprehensive customer intelligence & engagement platform built to drive growth and customer retention. We combine constant actionable feedback using a best-practice NPS approach alongside internal customer data from hundreds of sources to provide unparalleled customer insights.
Userfeel
Make everything click. See where users get stuck. Gather feedback from real users on your prototype, app, or website. With a global panel of over 7 million participants, you can understand how your users feel and capture their genuine first impressions. Whether you are running a survey, A/B test, user test, tree test, or card sort, Userfeel helps you understand exactly how users interact with your product. We provide tools to support your research from start to finish: - Test Creation: Use our AI assistant to generate effective test scenarios and tasks in seconds.
- Ease of Use
- Setup Ease
- Easy Setup
- Features
- Helpful
- Time Efficiency