G2 Vendor Directory

Medallia Agile Research vs. Userfeel

A side-by-side comparison based on G2 review data.

MetricMedallia Agile Research

by Medallia

Userfeel

by Userfeel

Overall rating4.34.5
Review count65105
Ease of use9.19.4
Ease of setup8.69.6
Quality of support9.19.4
Meets requirements8.69.2
NPS57.812567.021277
Small Business38.5%63.8%
Mid-Market43.1%28.6%
Enterprise18.5%7.6%
Total page views105286
Total LLM citations1891,839

Medallia Agile Research

Promoter is the most comprehensive customer intelligence & engagement platform built to drive growth and customer retention. We combine constant actionable feedback using a best-practice NPS approach alongside internal customer data from hundreds of sources to provide unparalleled customer insights.

Pros

    Userfeel

    Make everything click. See where users get stuck. Gather feedback from real users on your prototype, app, or website. With a global panel of over 7 million participants, you can understand how your users feel and capture their genuine first impressions. Whether you are running a survey, A/B test, user test, tree test, or card sort, Userfeel helps you understand exactly how users interact with your product. We provide tools to support your research from start to finish: - Test Creation: Use our AI assistant to generate effective test scenarios and tasks in seconds.

    Pros

    • Ease of Use
    • Setup Ease
    • Easy Setup
    • Features
    • Helpful
    • Time Efficiency