G2 Vendor Directory

Medallia Agile Research vs. GatherUp

A side-by-side comparison based on G2 review data.

MetricMedallia Agile Research

by Medallia

GatherUp

by GatherUp

Overall rating4.34.5
Review count6550
Ease of use9.19.2
Ease of setup8.69.3
Quality of support9.19.3
Meets requirements8.69.2
NPS57.812567.44186
Small Business38.5%74.0%
Mid-Market43.1%18.0%
Enterprise18.5%8.0%
Total page views105218
Total LLM citations1893,091

Medallia Agile Research

Promoter is the most comprehensive customer intelligence & engagement platform built to drive growth and customer retention. We combine constant actionable feedback using a best-practice NPS approach alongside internal customer data from hundreds of sources to provide unparalleled customer insights.

Pros

    GatherUp

    GatherUp is the reputation management platform for multi-location businesses and agencies. We turn the customer voice into customer loyalty. GatherUp is one platform that scales all aspects of your reputation management from listening to customers to understanding them to engaging with them so you can improve the customer experience across multiple businesses.

    Pros

    • Customer Support
    • Communication
    • Intuitive
    • Automation
    • Centralized Management
    • Customization