G2 Vendor Directory

Medallia Agile Research vs. Frill

A side-by-side comparison based on G2 review data.

MetricMedallia Agile Research

by Medallia

Frill

by Frill

Overall rating4.34.9
Review count6525
Ease of use9.19.8
Ease of setup8.610.0
Quality of support9.19.8
Meets requirements8.69.5
NPS57.812592
Small Business38.5%100.0%
Mid-Market43.1%0.0%
Enterprise18.5%0.0%
Total page views105147
Total LLM citations189792

Medallia Agile Research

Promoter is the most comprehensive customer intelligence & engagement platform built to drive growth and customer retention. We combine constant actionable feedback using a best-practice NPS approach alongside internal customer data from hundreds of sources to provide unparalleled customer insights.

Pros

    Frill

    Customer feedback, Roadmap & Announcements wrapped into one affordable product.

    Pros