Mautic vs. Customer.io
A side-by-side comparison based on G2 review data.
| Metric | Mautic | Customer.io |
|---|---|---|
| Overall rating | 4.6 | 4.4 |
| Review count | 22 | 990 |
| Ease of use | 8.1 | 8.5 |
| Ease of setup | 7.5 | 8.2 |
| Quality of support | 6.7 | 8.8 |
| Meets requirements | 9.0 | 8.8 |
| NPS | 86.363636 | 59.487179 |
| Small Business | 88.9% | 59.3% |
| Mid-Market | 11.1% | 37.4% |
| Enterprise | 0.0% | 3.2% |
| Total page views | 165 | 3,321 |
| Total LLM citations | 726 | 29,712 |
Mautic
Mautic is an open source cross-channel campaign management software solution designed to enable users to build email, nurture campaigns, personalize messages, execute A/B tests, and measure results. The open source product is community supported.
Customer.io
Customer.io is the leading customer engagement platform for product-led organizations. Engage users based on real behavior and build stronger customer relationships across email, SMS, push, in-app, and webhooks. Now with an intuitive AI agent that handles the repetitive work, your team can focus on timing, strategy, and getting more impact from every message.
- Ease of Use
- Automation
- Features
- Helpful
- Customer Support
- Automation Efficiency