G2 Vendor Directory

Mautic vs. Birdeye

A side-by-side comparison based on G2 review data.

MetricMautic

by Mautic

Birdeye

by Birdeye

Overall rating4.64.7
Review count224,288
Ease of use8.19.4
Ease of setup7.59.2
Quality of support6.79.5
Meets requirements9.09.4
NPS86.36363684.183919
Small Business88.9%46.5%
Mid-Market11.1%34.1%
Enterprise0.0%19.4%
Total page views16519,539
Total LLM citations726127,824

Mautic

Mautic is an open source cross-channel campaign management software solution designed to enable users to build email, nurture campaigns, personalize messages, execute A/B tests, and measure results. The open source product is community supported.

Pros

    Birdeye

    Birdeye builds AI coworkers for multi-location brands — trusted by the world's largest enterprise brands, including Aspen Dental, Sun Auto, and Caesars Entertainment. We give you AI coworkers at every location, across marketing, operations, and customer experience, that own the jobs your business needs done: winning AI visibility, booking appointments, and driving consistent CX.

    Pros

    • Ease of Use
    • Helpful
    • Review Management
    • Customer Support
    • Features
    • Reviews