G2 Vendor Directory

Maple vs. Spruce Health

A side-by-side comparison based on G2 review data.

MetricMaple

by Maple

Spruce Health

by Spruce Health

Overall rating3.74.7
Review count12353
Ease of use8.19.1
Ease of setup7.99.0
Quality of support7.59.0
Meets requirements7.59.2
NPS083.428571
Small Business58.3%98.9%
Mid-Market25.0%1.1%
Enterprise16.7%0.0%
Total page views1871,964
Total LLM citations98627,582

Maple

Maple is the only Canadian virtual care platform to offer 24/7 access to doctors, with under five minute wait times. Patients see a Canadian-licensed doctor for each and every on-demand consultation — no nurse triage or complicated user flow. We also offer specialist care from licensed psychotherapists, psychiatrists, endocrinologists, dermatologists, oncology navigators, and many more.

Pros

  • Ease of Use
  • Form Management

Spruce Health

Spruce Health is the leading platform for HIPAA-compliant healthcare communication. With Spruce, every patient call, text, voicemail, and fax lives in one place, and with powerful AI tools, intelligent automation and team collaboration, your practice stays responsive and communicates seamlessly as you grow. Spruce is trusted by more than 50,000 healthcare professionals who deserve a phone system designed just for them. One place. Every patient conversation. Built for compliant care. Learn more at sprucehealth.com.

Pros

  • Ease of Use
  • Efficiency
  • Customer Support
  • Patient Communication
  • Helpful
  • Communication