G2 Vendor Directory

Mailtrack vs. Substrata

A side-by-side comparison based on G2 review data.

MetricMailtrack

by Mailsuite

Substrata

by Substrata

Overall rating4.64.9
Review count1351,132
Ease of use9.59.8
Ease of setup9.59.8
Quality of support9.19.7
Meets requirements9.39.7
NPS71.42857198.850575
Small Business54.1%44.3%
Mid-Market35.3%39.8%
Enterprise10.5%15.9%
Total page views47118,006
Total LLM citations993,093

Mailtrack

Mailtrack is an email tracking tool for Gmail. It has been running since 2013 and has more than 3 million users. It adds double check marks to your Sent folder — one for delivered, two for read — so you know whether the message you just sent has landed, without leaving Gmail or changing how you work.

Pros

  • Ease of Use
  • Email Tracking
  • Easy Implementation
  • Data Accuracy
  • Easy Setup
  • Helpful

Substrata

Substrata analyzes behavioral data to uncover attitudes, emotions, intentions and power dynamics, helping dealmakers sell smarter and close more deals.

Pros

  • Accuracy
  • Helpful
  • Conversation Analysis
  • Insights
  • Time-saving
  • Analytics