G2 Vendor Directory

MailClark vs. Keeping

A side-by-side comparison based on G2 review data.

MetricMailClark

by MailClark

Keeping

by Keeping

Overall rating4.64.5
Review count1171
Ease of use9.19.1
Ease of setup8.28.9
Quality of support8.99.3
Meets requirements9.38.8
NPS90.90909161.428571
Small Business63.6%78.9%
Mid-Market36.4%21.1%
Enterprise0.0%0.0%
Total page views9170
Total LLM citations3148

MailClark

Optimize your teamwork by collectively managing your external communications directly in Slack or in Microsoft Teams MailClark is a Smart Messaging Assistant, enhanced with AI, helping everydays 12 000+Teams from more than 70 countries. This solution optimizes teamwork by collectively managing external communications directly within their daily workspace Slack or Microsoft Teams. MailClark is made for Support, IT, Marketing, Sales or Management teams.

Pros

    Keeping

    Keeping is the world's first customer support platform integrated with Gmail. Assign customer support requests to teammates, leave private notes, and set status - all right from inside Gmail. Founded in 2016 and based in New York, we built Keeping for teams that do more than just customer support. If you are busy juggling important customer requests with the rest of your job, then we're glad you found us, because we built Keeping for you.

    Pros

    • Simple
    • Ease of Use
    • Team Collaboration
    • Communication
    • Easy Access
    • Email Management