G2 Vendor Directory

Mailbutler vs. Trengo

A side-by-side comparison based on G2 review data.

MetricMailbutler

by Mailbutler GmbH

Trengo

by Trengo

Overall rating4.54.3
Review count65246
Ease of use8.88.8
Ease of setup9.48.4
Quality of support9.39.0
Meets requirements9.18.4
NPS63.07692355.327869
Small Business88.3%72.8%
Mid-Market10.0%25.2%
Enterprise1.7%2.0%
Total page views229296
Total LLM citations3,1498,955

Mailbutler

This is Mailbutler, the email plugin which makes your inbox smarter. Mailbutler gives you a multitude of useful, productivity-boosting features which you can access right in your inbox. It improves on the native features of your Apple Mail, Gmail or Outlook email client by offering smart functionality.

Pros

  • Professional Appearance
  • Time-saving
  • Affordable
  • Customer Satisfaction
  • Ease of Use
  • Customer Support

Trengo

Trengo is an AI-first customer communication platform used by 17,000+ people worldwide. WhatsApp Business API, email, live chat, voice, and social channels connect into one shared inbox where AI agents resolve up to 80% of repetitive conversations automatically, in 70+ languages, 24/7. AI agents handle FAQs, qualify leads, update contact details, and escalate to humans when needed across every channel, without code. Native integrations include HubSpot, Salesforce, Shopify, WooCommerce, Magento, Lightspeed, and Klaviyo.

Pros

  • Ease of Use
  • Helpful
  • Customer Support
  • Features
  • Communication
  • Easy Setup