Macaw Agency Management System vs. Agency Matrix
A side-by-side comparison based on G2 review data.
| Metric | Macaw Agency Management System | Agency Matrix |
|---|---|---|
| Overall rating | 3.3 | 3.6 |
| Review count | 18 | 26 |
| Ease of use | 7.7 | 8.0 |
| Ease of setup | 6.7 | 8.4 |
| Quality of support | 8.1 | 7.9 |
| Meets requirements | 7.9 | 7.9 |
| NPS | -25 | 28 |
| Small Business | 76.5% | 84.0% |
| Mid-Market | 17.6% | 12.0% |
| Enterprise | 5.9% | 4.0% |
| Total page views | 28 | 154 |
| Total LLM citations | 30 | 757 |
Macaw Agency Management System
Macaw Agency Management System supports the functions and workflows of Insurance Agencies, Brokers and Managing General Agents. The functional areas supported are CRM, Sales, Underwriting, Policy management, Claims recording and tracking, Billing, Payments, Customer self-service and Producer self-service. The front end is responsive and mobile-enabled. The insurance products across lines of business are configurable, and hence easy to change. The Rating and Underwriting capabilities are extremely detailed and flexible.
- Policy Management
- Workflow Efficiency
- Efficiency
- Time Saving
- Email Integration
- Ease of Use
Agency Matrix
Agency Matrix is an agency management system (AMS) built for personal lines insurance agencies — from single-office shops to growing multi-location operations. It manages policies, automates client communication, connects directly to carriers for data downloads, and runs your agency's accounting, all in one browser-based platform. Personal lines insurance is a volume business. The agencies that win are the ones that handle more clients, more renewals, and more touchpoints without burning out their team.
- Organization
- Data Management