G2 Vendor Directory

Macaw Agency Management System vs. HawkSoft

A side-by-side comparison based on G2 review data.

MetricMacaw Agency Management System

by Nest Innovative Solutions

HawkSoft

by Hawksoft

Overall rating3.34.8
Review count1884
Ease of use7.79.3
Ease of setup6.79.0
Quality of support8.19.7
Meets requirements7.99.4
NPS-2583.333333
Small Business76.5%95.2%
Mid-Market17.6%2.4%
Enterprise5.9%2.4%
Total page views281,088
Total LLM citations306,516

Macaw Agency Management System

Macaw Agency Management System supports the functions and workflows of Insurance Agencies, Brokers and Managing General Agents. The functional areas supported are CRM, Sales, Underwriting, Policy management, Claims recording and tracking, Billing, Payments, Customer self-service and Producer self-service. The front end is responsive and mobile-enabled. The insurance products across lines of business are configurable, and hence easy to change. The Rating and Underwriting capabilities are extremely detailed and flexible.

Pros

  • Policy Management
  • Workflow Efficiency
  • Efficiency
  • Time Saving
  • Email Integration
  • Ease of Use

HawkSoft

Since 1995, HawkSoft is a leader in agency management systems for commercial and personal lines agencies that want effective workflows and a delightful experience for staff and policyholders. We take pride in being independently owned and answerable to only two stakeholders – customers and employees. Created by independent agents, HawkSoft continues to evolve as a cutting-edge system that powers thousands of agencies with the tools and technologies you need to succeed in the ultra-competitive modern insurance industry.

Pros

  • Communication
  • Integrations
  • Policy Management
  • Training
  • Customer Support
  • Downloads