G2 Vendor Directory

Lumar (formerly Deepcrawl) vs. Smartlook

A side-by-side comparison based on G2 review data.

MetricLumar (formerly Deepcrawl)

by Lumar

Smartlook

by Cisco

Overall rating4.64.6
Review count101874
Ease of use8.79.1
Ease of setup9.19.2
Quality of support9.59.0
Meets requirements9.29.0
NPS70.70707174.79092
Small Business26.0%85.3%
Mid-Market36.0%12.3%
Enterprise38.0%2.4%
Total page views491428
Total LLM citations3,4495,472

Lumar (formerly Deepcrawl)

Website optimization is a critical component of digital success, and Lumar (formerly Deepcrawl) is a comprehensive solution designed to assist businesses in navigating the complexities of web development and maintenance. This platform provides users with the tools necessary to gather, analyze, and act on essential data, ensuring that websites remain efficient, user-friendly, and compliant with industry standards.

Pros

  • Features
  • Ease of Use
  • Helpful
  • Customer Support
  • Monitoring
  • AI Features

Smartlook

Smartlook is an analytics solution for websites, iOS/Android apps, and various app frameworks, that answers the "whys" behind your users' actions. Learn more about our features ↩️ Brands can easily understand how customers precisely interact with their website and app by: - Watching recordings of every user, and seeing exactly what they see, down to the same resolution. - Using automatically tracked events generated within the website/app, from tapping a button to typing text.

Pros

  • Insights
  • Ease of Use
  • Analytics
  • User Interface
  • Free Usage
  • Value