G2 Vendor Directory

Lumar (formerly Deepcrawl) vs. Conviva

A side-by-side comparison based on G2 review data.

MetricLumar (formerly Deepcrawl)

by Lumar

Conviva

by Conviva

Overall rating4.64.5
Review count10167
Ease of use8.78.6
Ease of setup9.18.8
Quality of support9.59.0
Meets requirements9.28.8
NPS70.70707165.671642
Small Business26.0%4.5%
Mid-Market36.0%43.9%
Enterprise38.0%51.5%
Total page views491292
Total LLM citations3,4492,828

Lumar (formerly Deepcrawl)

Website optimization is a critical component of digital success, and Lumar (formerly Deepcrawl) is a comprehensive solution designed to assist businesses in navigating the complexities of web development and maintenance. This platform provides users with the tools necessary to gather, analyze, and act on essential data, ensuring that websites remain efficient, user-friendly, and compliant with industry standards.

Pros

  • Features
  • Ease of Use
  • Helpful
  • Customer Support
  • Monitoring
  • AI Features

Conviva

Conviva is a SaaS platform for digital experience and AI agent analytics and monitoring that connects real consumer interactions to real outcomes. Using full-census client-side telemetry and a patented stateful analytics engine, Conviva automatically reveals behavioral and conversational patterns across all consumer interactions and conversations with apps, websites, and AI agents, uncovering growth opportunities and sources of friction, inefficiency, and confusion that traditional analytics miss.

Pros

  • Ease of Use
  • Insights
  • Analytics
  • Real-time Insights
  • Dashboard Customization
  • User Interface