G2 Vendor Directory

Lucidworks Fusion vs. X1 Search

A side-by-side comparison based on G2 review data.

MetricLucidworks Fusion

by Lucidworks

X1 Search

by X1

Overall rating4.54.6
Review count1267
Ease of use8.69.1
Ease of setup8.19.1
Quality of support8.69.7
Meets requirements8.89.5
NPS7574.242424
Small Business0.0%62.1%
Mid-Market33.3%19.7%
Enterprise66.7%18.2%
Total page views204451
Total LLM citations6892,480

Lucidworks Fusion

Lucidworks is an AI-powered search and discovery platform that helps organizations transform complex data into meaningful experiences for customers, employees, and partners. For more than a decade, Lucidworks has helped leading global brands unlock the value of their data through intelligent search, product discovery, knowledge management, and AI-powered digital experiences. Our mission is simple: make information useful for the people who need it, when they need it.

Pros

    X1 Search

    Stop Searching and Start Finding — with X1 Search. X1 Search empowers you to instantly find the exact information you need across all your data sources — including emails, files, chats, documents, and more — from Microsoft 365 (Mail, Teams, SharePoint, OneDrive, Exchange), Google Workspace, Slack, local files, and cloud storage. All in a single, lightning-fast search using one powerful solution. Powered by X1’s fast-as-you-type technology, this intuitive desktop application delivers real-time results across your content — helping you work smarter and save hours every day.

    Pros

    • Search Functionality
    • Efficiency
    • Integrations
    • Time-saving
    • Customer Support
    • Ease of Use