G2 Vendor Directory

Lua vs. Spruce Health

A side-by-side comparison based on G2 review data.

MetricLua

by Lua Technologies

Spruce Health

by Spruce Health

Overall rating3.94.7
Review count10353
Ease of use9.19.1
Ease of setup9.39.0
Quality of support8.89.0
Meets requirements8.69.2
NPS1083.428571
Small Business30.0%98.9%
Mid-Market60.0%1.1%
Enterprise10.0%0.0%
Total page views721,964
Total LLM citations4827,582

Lua

Introducing Lua: More Than Messaging. Lua is a HIPAA compliant communication platform employees love and IT trusts. Secure and encrypted, Lua enables internal and external communications for healthcare teams. Through messaging, Telehealth video calling, file sharing, EHR integration and more, Lua keeps your entire organization connected and informed, for improved workflows and better patient experiences.

Pros

    Spruce Health

    Spruce Health is the leading platform for HIPAA-compliant healthcare communication. With Spruce, every patient call, text, voicemail, and fax lives in one place, and with powerful AI tools, intelligent automation and team collaboration, your practice stays responsive and communicates seamlessly as you grow. Spruce is trusted by more than 50,000 healthcare professionals who deserve a phone system designed just for them. One place. Every patient conversation. Built for compliant care. Learn more at sprucehealth.com.

    Pros

    • Ease of Use
    • Efficiency
    • Customer Support
    • Patient Communication
    • Helpful
    • Communication