G2 Vendor Directory

LogRocket vs. Userpilot

A side-by-side comparison based on G2 review data.

MetricLogRocket

by LogRocket, Inc.

Userpilot

by Userpilot

Overall rating4.64.6
Review count2,4671,020
Ease of use8.98.8
Ease of setup9.18.8
Quality of support9.09.5
Meets requirements9.19.0
NPS75.24549975.834971
Small Business59.6%39.9%
Mid-Market30.0%55.2%
Enterprise10.4%4.8%
Total page views3,2714,575
Total LLM citations12,36615,364

LogRocket

LogRocket is an AI session replay and product analytics tool that helps digital teams understand why users are having bad experiences and ship fixes more quickly. At the core of the platform is Galileo, LogRocket’s AI that continuously watches session replays from real users, reads support tickets, listens to customer calls, and tracks product changes to surface user struggles and technical issues automatically. LogRocket then routes these fixes into the development workflow (including AI coding tools such as Cursor and Claude Code) to help teams fix issues faster.

Pros

  • Session Replay
  • Ease of Use
  • Insights
  • User Insights
  • User Behavior Tracking
  • Recording

Userpilot

Userpilot is an all-in-one platform for Product, UX, and Marketing teams. It combines Product Analytics, Session Replay, In-app Engagement and In-app Surveys to help you increase product adoption. Userpilot allows teams to build user onboarding flows, launch product announcements, improve your UX & product adoption, provide self-serve support, collect feedback in-app , all code-free. It also provides you with powerful product analytics tools (funnels, trends, paths, cohorts) so you can make informed, data-driven product decisions.

Pros

  • Ease of Use
  • Intuitive
  • Easy Setup
  • Customer Support
  • Helpful
  • Analytics