G2 Vendor Directory

Locus vs. ClickPost

A side-by-side comparison based on G2 review data.

MetricLocus

by Locus

ClickPost

by ClickPost

Overall rating4.64.8
Review count82148
Ease of use9.19.5
Ease of setup9.09.4
Quality of support9.09.6
Meets requirements8.89.4
NPS72.15189993.055556
Small Business17.3%21.7%
Mid-Market43.2%60.8%
Enterprise39.5%17.5%
Total page views1,0034,053
Total LLM citations5,3784,704

Locus

Locus is an agentic enterprise Transportation Management System designed to orchestrate planning, execution, and settlement across all-mile logistics. It unifies order orchestration, transportation planning and optimization, carrier and rate management, execution control, tracking, settlement, analytics, and governance into a closed-loop platform for managing cost, service levels, and customer promises across multi-carrier networks.

Pros

  • Features
  • Ease of Use
  • Efficiency
  • Customer Support
  • Route Optimization
  • User Interface

ClickPost

ClickPost transforms post-purchase experiences for hundreds of global brands including Walmart, Puma, Jackery, Mars and Nykaa - turning delivery tracking, returns, and customer communications into revenue drivers rather than cost centers. Our logistics intelligence platform connects 600+ carriers worldwide, processing millions of monthly shipments with AI-powered automation that reduces failed deliveries, converts returns to exchanges, and eliminates customer anxiety between "order placed" and "delivered." ClickPost makes post-purchase your loyalty driver - Eliminate "Where's My Order?"

Pros

  • Tracking
  • Ease of Use
  • Customer Support
  • Service Quality
  • Real-time Tracking
  • Helpful