G2 Vendor Directory

LocaliQ vs. Pega Customer Engagement Suite

A side-by-side comparison based on G2 review data.

MetricLocaliQ

by USA TODAY Co.

Pega Customer Engagement Suite

by Pegasystems

Overall rating4.54.6
Review count1,10010
Ease of use9.18.7
Ease of setup9.19.2
Quality of support9.39.4
Meets requirements8.99.8
NPS72.42339880
Small Business71.8%50.0%
Mid-Market24.2%30.0%
Enterprise4.0%20.0%
Total page views1,686136
Total LLM citations9,279105

LocaliQ

LocaliQ, as part of USA TODAY Co., helps businesses grow with advanced digital marketing technology, a specialized team behind every campaign, and the trusted reach of media solutions on the USA TODAY Network. Together, we deliver the complete solution for connecting businesses with customers, wherever they are. The technology allows customers to optimize ad spend in real-time across multiple channels, saving time and ensuring real results. Dash is LocaliQ’s AI-powered lead management SaaS solution designed to help businesses convert more leads into customers, faster and more efficiently.

Pros

  • Customer Support
  • Helpful
  • Team Helpfulness
  • Business Growth
  • Lead Generation
  • Ease of Use

Pega Customer Engagement Suite

Pega's Customer Engagement Suite includes Pega Marketing to engage customers with real-time one-to-one marketing on any channel, Pega Sales Automation to intelligently guide sales professionals and streamline the sales process using AI, and Pega Customer Service to deliver end-to-end service across the entire customer journey. These applications leverage Pega’s proven AI via the Customer Decision Hub– our unified, always-on, customer brain.

Pros

  • Ease of Use
  • Decision Making
  • Journey Management
  • Customer Engagement
  • Workflows
  • Personalization