G2 Vendor Directory

LiveSession vs. Smartlook

A side-by-side comparison based on G2 review data.

MetricLiveSession

by LiveSession Sp. Z O. O.

Smartlook

by Cisco

Overall rating4.64.6
Review count27874
Ease of use9.39.1
Ease of setup9.49.2
Quality of support9.69.0
Meets requirements9.09.0
NPS7574.79092
Small Business66.7%85.3%
Mid-Market33.3%12.3%
Enterprise0.0%2.4%
Total page views30428
Total LLM citations325,472

LiveSession

LiveSession redefines product analytics for all types of teams. Offering essential tools you can expect from leading analytics providers, now available to everyone. – whether experienced product teams or those new to data-driven approach. With the simple UI designed to deliver speed without sacrificing depth. It helps your entire organization make better product decisions and build a better product. And LiveSession offers you the smoothest blend of quantitative and qualitative data. HOW?

Pros

    Smartlook

    Smartlook is an analytics solution for websites, iOS/Android apps, and various app frameworks, that answers the "whys" behind your users' actions. Learn more about our features ↩️ Brands can easily understand how customers precisely interact with their website and app by: - Watching recordings of every user, and seeing exactly what they see, down to the same resolution. - Using automatically tracked events generated within the website/app, from tapping a button to typing text.

    Pros

    • Insights
    • Ease of Use
    • Analytics
    • User Interface
    • Free Usage
    • Value