G2 Vendor Directory

Lipscore vs. Reputation

A side-by-side comparison based on G2 review data.

MetricLipscore

by lipscore.com

Reputation

by Reputation

Overall rating4.64.5
Review count862,469
Ease of use9.29.1
Ease of setup9.08.8
Quality of support9.69.0
Meets requirements9.29.2
NPS76.47058869.56341
Small Business78.3%29.0%
Mid-Market18.1%45.5%
Enterprise3.6%25.4%
Total page views2792,443
Total LLM citations1,12315,748

Lipscore

Lipscore is a customer feedback and review management platform specifically designed for retail and e-commerce businesses to efficiently collect and display verified product and service reviews. This solution focuses on enhancing trust, boosting conversion rates, and improving search engine visibility through high-volume customer feedback. By ensuring that only verified customers can submit reviews, Lipscore effectively combats fake feedback, aligning with compliance standards such as those set by EU regulations.

Pros

  • Customer Support
  • Ease of Use
  • Setup Ease
  • Integrations
  • Team Helpfulness
  • Review Management

Reputation

Reputation is the #1 AI-native reputation management platform, built to help multi-location businesses be found, trusted, and chosen in search, AI answers, and everywhere customers make decisions. By operating as a unified data system, the platform turns fragmented reviews, listings, and surveys into actionable intelligence—ensuring every local storefront, franchise, or dealer group receives clear, prioritized actions. This consolidation empowers marketing and operations teams with complete visibility into local search performance and customer interactions across the entire enterprise network.

Pros

  • Ease of Use
  • Review Management
  • Helpful
  • Centralized Reviews
  • Reputation Management
  • Centralized Management