G2 Vendor Directory

Lipscore vs. Birdeye

A side-by-side comparison based on G2 review data.

MetricLipscore

by lipscore.com

Birdeye

by Birdeye

Overall rating4.64.7
Review count864,288
Ease of use9.29.4
Ease of setup9.09.2
Quality of support9.69.5
Meets requirements9.29.4
NPS76.47058884.183919
Small Business78.3%46.5%
Mid-Market18.1%34.1%
Enterprise3.6%19.4%
Total page views27919,539
Total LLM citations1,123127,824

Lipscore

Lipscore is a customer feedback and review management platform specifically designed for retail and e-commerce businesses to efficiently collect and display verified product and service reviews. This solution focuses on enhancing trust, boosting conversion rates, and improving search engine visibility through high-volume customer feedback. By ensuring that only verified customers can submit reviews, Lipscore effectively combats fake feedback, aligning with compliance standards such as those set by EU regulations.

Pros

  • Customer Support
  • Ease of Use
  • Setup Ease
  • Integrations
  • Team Helpfulness
  • Review Management

Birdeye

Birdeye builds AI coworkers for multi-location brands — trusted by the world's largest enterprise brands, including Aspen Dental, Sun Auto, and Caesars Entertainment. We give you AI coworkers at every location, across marketing, operations, and customer experience, that own the jobs your business needs done: winning AI visibility, booking appointments, and driving consistent CX.

Pros

  • Ease of Use
  • Helpful
  • Review Management
  • Customer Support
  • Features
  • Reviews