G2 Vendor Directory

Lingotek vs. ChatLingual

A side-by-side comparison based on G2 review data.

MetricLingotek

by Straker Translations

ChatLingual

by ChatLingual

Overall rating4.74.4
Review count1114
Ease of use9.59.0
Ease of setup10.08.6
Quality of support8.98.7
Meets requirements9.58.6
NPS8050
Small Business45.5%35.7%
Mid-Market27.3%35.7%
Enterprise27.3%28.6%
Total page views7473
Total LLM citations4742

Lingotek

Lingotek, a member of the Straker Group, was established in 2006 and is located in Lehi, Utah. With the first cloud-based TMS platform, Lingotek has been integral in the technology revolution within the Localization and Translation industry. Acquired by Straker Translations in 2021, Lingotek is poised to continue its growth in the industry. Our unique cloud-based translation management system (TMS) is designed for performance.

Pros

    ChatLingual

    Save Money on Multilingual Customer Service ChatLingual’s enterprise multilingual messaging platform enables your service delivery teams to support native-language customer interactions. Assist customers in over 100 languages across any digital channel including chat, email, SMS, and social media. With ChatLingual, you can enjoy significant cost savings and provide a best-in-class multilingual CX by leveraging English-proficient agents. ChatLingual’s suite of cloud products offers several deployment options and integrates seamlessly with your existing tech stack.

    Pros