LibAnswers vs. Apollo ILS/LSP
A side-by-side comparison based on G2 review data.
| Metric | LibAnswers | Apollo ILS/LSP |
|---|---|---|
| Overall rating | 4.3 | 4.8 |
| Review count | 12 | 46 |
| Ease of use | 8.9 | 9.5 |
| Ease of setup | 7.9 | 9.6 |
| Quality of support | 8.8 | 9.7 |
| Meets requirements | 9.1 | 9.6 |
| NPS | 58.333333 | 89.130435 |
| Small Business | 33.3% | 95.7% |
| Mid-Market | 25.0% | 4.3% |
| Enterprise | 41.7% | 0.0% |
| Total page views | 147 | 171 |
| Total LLM citations | 18 | 144 |
LibAnswers
A platform with a built-in knowledge base for improved reference service.
Apollo ILS/LSP
The Apollo™ ILS/LSP (Integrated Library System/Library Services Platform) is devoted solely to public libraries. It has exceedingly delighted customers, with a 99.4% retention rate. Apollo library automation has won the Product of the Year award for 2016 and 2017. Its hosted-only and multi-tenant architecture continually pays benefits to customers though faster feature development, faster/better service, hassle-free 3rd party integration, and world-class server management and up-time.