G2 Vendor Directory

Let's Talk vs. Twilio

A side-by-side comparison based on G2 review data.

MetricLet's Talk

by Let's Talk

Twilio

by Twilio

Overall rating4.54.0
Review count16534
Ease of use9.18.3
Ease of setup8.67.9
Quality of support9.08.1
Meets requirements9.38.9
NPS68.7549.24406
Small Business56.3%50.4%
Mid-Market43.8%31.4%
Enterprise0.0%18.3%
Total page views253,450
Total LLM citations3733,194

Let's Talk

Cloud Communication Platform that integrates WhatsApp Api, Chatweb, Instagram, Facebook and Bots. We specialize on instant messaging communications for customer support, sales, and even internal channels for employees with Google Chat, Microsoft Teams or Slack. With our quality services configurations we can make sure that not one even one conversation is lost, not one person is left unattended.

Pros

  • Ease of Use
  • Communication
  • File Sharing
  • Simple
  • Easy Access
  • Features

Twilio

Today's leading companies trust Twilio's Customer Engagement Platform (CEP) to build direct, personalized relationships with their customers everywhere in the world. Twilio enables companies to use communications and data to add intelligence and security to every step of the customer journey, from sales to marketing to growth, customer service and many more engagement use cases in a flexible, programmatic way. Across 180 countries, millions of developers and hundreds of thousands of businesses use Twilio to create magical experiences for their customers.

Pros

  • Ease of Use
  • Easy Integrations
  • Integrations
  • Easy Setup
  • API Integration
  • Reliability