G2 Vendor Directory

Let's Talk vs. Gupshup

A side-by-side comparison based on G2 review data.

MetricLet's Talk

by Let's Talk

Gupshup

by Gupshup

Overall rating4.54.4
Review count1667
Ease of use9.19.0
Ease of setup8.69.0
Quality of support9.08.7
Meets requirements9.39.1
NPS68.7566.666667
Small Business56.3%23.9%
Mid-Market43.8%46.3%
Enterprise0.0%29.9%
Total page views25932
Total LLM citations378,649

Let's Talk

Cloud Communication Platform that integrates WhatsApp Api, Chatweb, Instagram, Facebook and Bots. We specialize on instant messaging communications for customer support, sales, and even internal channels for employees with Google Chat, Microsoft Teams or Slack. With our quality services configurations we can make sure that not one even one conversation is lost, not one person is left unattended.

Pros

  • Ease of Use
  • Communication
  • File Sharing
  • Simple
  • Easy Access
  • Features

Gupshup

Gupshup.io is the leading Conversation Cloud for marketing, commerce, and support automation. Gupshup’s automation solutions enable 45,000+ brands across India, Latin America, Europe, Southeast Asia, the Middle East, and the United States to deliver better customer experience, and increased revenue while saving costs. Citibank, Akzo Nobel, Khan Academy, Unilever, MPL, Netflix, Flipkart, and Ola are a few of its leading clients. With a single messaging API for 30+ channels across voice, text, and chat, the Gupshup Conversation Cloud powers over 10 billion messages per month.

Pros

  • Ease of Use
  • Customer Support
  • Helpful
  • Easy Integrations
  • Features
  • Staff Support