G2 Vendor Directory

Leap vs. ServiceTitan

A side-by-side comparison based on G2 review data.

MetricLeap

by Leap

ServiceTitan

by ServiceTitan

Overall rating4.44.4
Review count168381
Ease of use8.98.6
Ease of setup8.67.1
Quality of support8.88.0
Meets requirements9.08.9
NPS60.71428666.042781
Small Business57.7%65.7%
Mid-Market41.7%32.4%
Enterprise0.6%1.9%
Total page views7633,706
Total LLM citations6,69540,093

Leap

What is Leap? Leap is the complete roofing and home improvement contractor software built for roofers and multi-trade contractors, including siding, window and door, remodeling, with built-in support for both retail and insurance-driven jobs. Leap connects your entire business workflow, from first lead to final payment, in one place, so you can win more jobs, run a tighter operation, and deliver a homeowner experience that earns referrals. What is Leap CRM?

Pros

    ServiceTitan

    Ready to grow your service business? Meet ServiceTitan. ServiceTitan is AI for the trades - a purpose-built agentic operating system automating every workflow that runs a contracting business, from enterprise commercial construction to residential field service, exteriors and beyond. ServiceTitan is powerful yet easy to use, combining scheduling, dispatch, invoicing, sales, marketing, reporting, and more in a mobile, cloud-based platform.

    Pros

    • Ease of Use
    • Customer Support
    • Features
    • Tracking
    • Efficiency
    • Improvement