G2 Vendor Directory

Last9 vs. New Relic

A side-by-side comparison based on G2 review data.

MetricLast9

by Last9

New Relic

by New Relic

Overall rating4.74.4
Review count51584
Ease of use9.08.6
Ease of setup9.38.9
Quality of support9.68.8
Meets requirements9.29.1
NPS84.31372559.753954
Small Business31.4%27.5%
Mid-Market66.7%43.1%
Enterprise2.0%29.4%
Total page views4641,950
Total LLM citations1,81225,177

Last9

Last9 is the preferred single pane of observability for Logs, Traces, Metrics, built for modern engineering teams and high cardinality environments. — OpenTelemetry native, Cloud Native and Prometheus compatible, with support for 100+ integrations — Simple pricing model with a predictable “pay for what you use” plan, no per host or per user billing ——— Application developers, infrastructure engineers, DevOps & SREs, and business users send their Logs, Traces, and Metrics to Last9’s telemetry warehouse to monitor their services and systems and run alerting with anomaly algorithms for

Pros

  • Ease of Use
  • Customer Support
  • Reliability
  • Integrations
  • Easy Integrations
  • Log Management

New Relic

New Relic is the all-in-one Intelligent Observability platform built to help engineering and IT teams plan, build, deploy, and run software with confidence. By unifying metrics, events, logs, and traces into a single, secure telemetry cloud, New Relic gives over 25 million engineers real time visibility and AI-powered insights across their entire digital estate, from code to cloud. Designed to replace fragmented point solutions, New Relic consolidates full-stack observability into a single source of truth.

Pros

  • Ease of Use
  • Real-time Monitoring
  • Monitoring
  • Insights
  • Analytics
  • User Interface