G2 Vendor Directory

Lang.ai vs. SAS Viya

A side-by-side comparison based on G2 review data.

MetricLang.ai

by Lang.ai

SAS Viya

by SAS Institute

Overall rating4.94.4
Review count24832
Ease of use9.38.5
Ease of setup9.28.3
Quality of support10.08.6
Meets requirements9.18.8
NPS95.45454556.162643
Small Business17.4%34.5%
Mid-Market65.2%31.5%
Enterprise17.4%34.1%
Total page views482,874
Total LLM citations1108,976

Lang.ai

Lang.ai is a no code service automation platform that empowers customer support teams to build AI models that they can directly control to improve and automate critical support processes. We seamlessly integrate into Zendesk and Salesforce and take the tedious and manual tasks out of agents’ hands so they can focus on what is most important, the customer. Our customers are leveraging Lang for the following use cases and with our plug and play technology they’re up and running in 48 hours with no model training and maintenance required.

Pros

    SAS Viya

    SAS Viya is a cloud-native data and AI platform that enables teams to build, deploy and scale explainable AI that drives trusted, confident decisions. It unites the entire data and AI life cycle and empowers teams to innovate quickly while balancing speed, automation and governance by design. Viya unifies data management, advanced analytics and decisioning in a single platform, so organizations can move from experimentation to production with confidence, delivering measurable business impact that is secure, explainable and scalable across any environment.

    Pros

    • Ease of Use
    • Features
    • Analytics
    • Data Analysis
    • User Interface
    • Data Visualization