G2 Vendor Directory

LabWare LIMS vs. Lockbox LIMS

A side-by-side comparison based on G2 review data.

MetricLabWare LIMS

by LabWare

Lockbox LIMS

by Third Wave Analytics

Overall rating4.54.8
Review count10246
Ease of use8.59.5
Ease of setup8.29.1
Quality of support9.110.0
Meets requirements9.29.5
NPS66.66666786.956522
Small Business17.8%51.2%
Mid-Market44.6%46.5%
Enterprise37.6%2.3%
Total page views8601,122
Total LLM citations7,1131,181

LabWare LIMS

LabWare is the global leader in laboratory information management systems (LIMS) and Electronic Laboratory Notebook (ELN) solutions, with over 3,000 customers including NIH, USDA, GSK, Pfizer, Hershey, Caterpillar, and Chevron and 98% customer satisfaction. For 30+ years, our laboratory automation platform has been ensuring data integrity, regulatory compliance, accurate test results, and more efficient throughput.

Pros

  • Automation
  • Integrations
  • Workflow Efficiency
  • Inventory Management
  • Protocol Management
  • Lab Management

Lockbox LIMS

Lockbox LIMS is a cloud-based laboratory information management system (LIMS) designed to assist users in managing various laboratory processes efficiently. Built on the Salesforce platform, Lockbox LIMS offers a fully customizable and user-friendly interface, making it suitable for a wide range of laboratory environments, including life sciences, biotechnology, research and development (R&D), next-generation sequencing (NGS), and quality control (QC) manufacturing labs.

Pros

  • Customization
  • Customer Support
  • Flexibility
  • Ease of Use
  • Implementation Ease
  • User Interface