G2 Vendor Directory

knock-ai vs. Gupshup

A side-by-side comparison based on G2 review data.

Metricknock-ai

by Knock-ai

Gupshup

by Gupshup

Overall rating4.94.4
Review count6567
Ease of use9.89.0
Ease of setup9.89.0
Quality of support9.78.7
Meets requirements9.89.1
NPS98.36065666.666667
Small Business60.0%23.9%
Mid-Market21.5%46.3%
Enterprise18.5%29.9%
Total page views907932
Total LLM citations1408,649

knock-ai

Knock AI is the first B2B buyer engagement platform built for the AI era, helping marketing teams turn demand into pipeline before buyers disappear. Modern buyers no longer wait for forms, follow-up emails, or slow sales handoffs. They research with AI, compare vendors instantly, and move on before most teams even respond. Knock AI helps companies move to a formless funnel, where every high-intent touchpoint can turn into an instant buyer conversation across Slack, WhatsApp, LinkedIn, Telegram, and other messaging channels.

Pros

  • Easy Communication
  • Communication
  • Easy Access
  • Ease of Use
  • Integrations
  • Quick Setup

Gupshup

Gupshup.io is the leading Conversation Cloud for marketing, commerce, and support automation. Gupshup’s automation solutions enable 45,000+ brands across India, Latin America, Europe, Southeast Asia, the Middle East, and the United States to deliver better customer experience, and increased revenue while saving costs. Citibank, Akzo Nobel, Khan Academy, Unilever, MPL, Netflix, Flipkart, and Ola are a few of its leading clients. With a single messaging API for 30+ channels across voice, text, and chat, the Gupshup Conversation Cloud powers over 10 billion messages per month.

Pros

  • Ease of Use
  • Customer Support
  • Helpful
  • Easy Integrations
  • Features
  • Staff Support