G2 Vendor Directory

knock-ai vs. charles

A side-by-side comparison based on G2 review data.

Metricknock-ai

by Knock-ai

charles

by Charles

Overall rating4.94.8
Review count6533
Ease of use9.89.3
Ease of setup9.89.2
Quality of support9.79.7
Meets requirements9.88.9
NPS98.36065693.103448
Small Business60.0%90.6%
Mid-Market21.5%6.3%
Enterprise18.5%3.1%
Total page views907120
Total LLM citations140486

knock-ai

Knock AI is the first B2B buyer engagement platform built for the AI era, helping marketing teams turn demand into pipeline before buyers disappear. Modern buyers no longer wait for forms, follow-up emails, or slow sales handoffs. They research with AI, compare vendors instantly, and move on before most teams even respond. Knock AI helps companies move to a formless funnel, where every high-intent touchpoint can turn into an instant buyer conversation across Slack, WhatsApp, LinkedIn, Telegram, and other messaging channels.

Pros

  • Easy Communication
  • Communication
  • Easy Access
  • Ease of Use
  • Integrations
  • Quick Setup

charles

charles is a WhatsApp marketing platform made in Berlin. Its easy-to-use software enables businesses to drive revenue, retention and innovative customer experiences by complementing existing marketing channels with the reach and richness of WhatsApp. It does so by enabling CRM teams to set-up recurring flows and automations based on consumer specific events in a personalized manner.

Pros

  • Ease of Use
  • Customer Engagement
  • Customer Support
  • Automation
  • Management Efficiency
  • Business Growth