G2 Vendor Directory

Klient PSA vs. ScriptRunner for Jira

A side-by-side comparison based on G2 review data.

MetricKlient PSA

by Klient Software

ScriptRunner for Jira

by Adaptavist

Overall rating4.54.4
Review count9826
Ease of use8.78.9
Ease of setup8.28.7
Quality of support9.18.2
Meets requirements9.19.1
NPS68.81720452
Small Business57.3%30.8%
Mid-Market41.7%34.6%
Enterprise1.0%34.6%
Total page views46989
Total LLM citations1,318267

Klient PSA

Klient PSA is a Professional Services Automation (PSA) platform built 100% natively on Salesforce. It is designed for professional services organizations of roughly 50 to 1,000 people — consulting firms, SaaS services teams, systems integrators, and agencies — that already run on Salesforce and want delivery, finance, and customer data in one system instead of in a PSA bolted on beside the CRM. Because Klient PSA runs inside your existing Salesforce org, projects, resources, timesheets, and invoices share the same records, permissions, and reports as your pipeline.

Pros

  • Ease of Use
  • Project Management
  • Resource Management
  • Flexibility
  • Comprehensive Features
  • Updates

ScriptRunner for Jira

Designed for Jira administrators of all technical backgrounds, ScriptRunner enables you to surpass the limitations of Jira through its unlimited and advanced automation and customisation capabilities. Harness the power of scripted automation with pre-built templates and an assisted coding experience, allowing you to swiftly fulfill advanced requirements and free yourself of repetitive manual tasks Trigger actions in response to issue creation using the Script Listeners Customise your configurations and gain control over your fields using Behaviours Keep teams synced with readily-calculated

Pros

  • Customizability
  • Automation
  • Customization
  • Ease of Use
  • Jira Integration
  • Customer Support