G2 Vendor Directory

Magnet vs. Level AI

A side-by-side comparison based on G2 review data.

MetricMagnet

by Klangoo

Level AI

by Level AI

Overall rating4.44.6
Review count11222
Ease of use8.99.1
Ease of setup9.39.0
Quality of support8.49.1
Meets requirements8.69.0
NPS54.54545575.700935
Small Business72.7%10.5%
Mid-Market18.2%56.4%
Enterprise9.1%33.2%
Total page views541,538
Total LLM citations927,032

Magnet

Magnet, our AI-based audience engagement tool for online media companies, can automate your processes and transform the way you deliver news. Show relevant news stories, deliver personalized recommended news, generate topic pages, send personalized newsletters, and enable smart topic alerts to deliver a complete storytelling experience with a personalized touch. Operated on Klangoo’s powerful Semantic Engine, Magnet’s AI software doesn’t need training and supports over 100 languages.

Pros

  • Content Creation
  • Useful
  • Ease of Use
  • Personalization
  • Natural Language Processing

Level AI

Level AI is the intelligence and orchestration layer for customer experience. We analyze 100% of customer interactions across voice, chat, email, and messaging to turn unstructured conversations into measurable insights and automation. From Voice of Customer and journey insights to automated quality, real-time coaching, and AI agents, Level AI helps teams improve customer outcomes, operational performance, and profitable growth.

Pros

  • Ease of Use
  • Helpful
  • Efficiency
  • Accuracy
  • User Interface
  • Insights