G2 Vendor Directory

KeyMetric Call Tracking vs. 800.com

A side-by-side comparison based on G2 review data.

MetricKeyMetric Call Tracking

by KeyMetric Analytics

800.com

by 800.com

Overall rating4.84.7
Review count151,079
Ease of use9.69.5
Ease of setup10.09.4
Quality of support10.09.4
Meets requirements9.69.5
NPS92.30769280.223881
Small Business46.7%86.1%
Mid-Market33.3%12.9%
Enterprise20.0%1.0%
Total page views363,754
Total LLM citations44,529

KeyMetric Call Tracking

Uncover Which Ads & Keywords Make Your Phone Ring Call Tracking + Conversation AI For Businesses, Marketers & Agencies. In today's economic climate, every dollar counts. That's why we've made it our mission to provide powerful call tracking and intelligence without the hefty price tag. No hidden fees, no unnecessary upsells - just straightforward, reliable call analytics that empowers you to maximize your advertising and sales, boost calls and leads, and grow your business.

Pros

    800.com

    Smarter call tracking, now with AI Agents that answer when you can't. Never miss a call again. 800.com helps small businesses and agencies grow smarter with 800 AI Agents: intelligent agents that answer, handle, and qualify every inbound call, 24/7. No missed calls, no lost leads, no after-hours voicemail black hole. 800 AI Agents work hand-in-hand with 800 Intelligence and Enhanced Caller ID to unlock even more the moment a call comes in — call summaries, call scoring, recommended next steps, and data enrichment that gives you the caller's name, email, and address instantly.

    Pros

    • Ease of Use
    • Easy Setup
    • Customer Support
    • Number Management
    • Positive Experience
    • Reliability