G2 Vendor Directory

Key Survey vs. Userpilot

A side-by-side comparison based on G2 review data.

MetricKey Survey

by FORM

Userpilot

by Userpilot

Overall rating4.54.6
Review count261,020
Ease of use9.18.8
Ease of setup8.68.8
Quality of support8.89.5
Meets requirements9.39.0
NPS66.66666775.834971
Small Business26.9%39.9%
Mid-Market38.5%55.2%
Enterprise34.6%4.8%
Total page views234,575
Total LLM citations215,364

Key Survey

Key Survey by FORM is the industry’s most customizable survey management solution designed to transform customer and team member experiences for good. Easily create surveys with multichannel distribution that include custom end-to-end design options, including colors, fonts, and logos. Then group responses by participant type, region, and custom fields for at-a-glance review and analysis. Use role-based access to get the data you need and open API and integrations to connect survey response with other systems of record.

Pros

    Userpilot

    Userpilot is an all-in-one platform for Product, UX, and Marketing teams. It combines Product Analytics, Session Replay, In-app Engagement and In-app Surveys to help you increase product adoption. Userpilot allows teams to build user onboarding flows, launch product announcements, improve your UX & product adoption, provide self-serve support, collect feedback in-app , all code-free. It also provides you with powerful product analytics tools (funnels, trends, paths, cohorts) so you can make informed, data-driven product decisions.

    Pros

    • Ease of Use
    • Intuitive
    • Easy Setup
    • Customer Support
    • Helpful
    • Analytics