Key Survey vs. Survicate
A side-by-side comparison based on G2 review data.
| Metric | Key Survey | Survicate |
|---|---|---|
| Overall rating | 4.5 | 4.6 |
| Review count | 26 | 215 |
| Ease of use | 9.1 | 9.4 |
| Ease of setup | 8.6 | 9.2 |
| Quality of support | 8.8 | 9.5 |
| Meets requirements | 9.3 | 9.1 |
| NPS | 66.666667 | 79.802956 |
| Small Business | 26.9% | 45.5% |
| Mid-Market | 38.5% | 40.8% |
| Enterprise | 34.6% | 13.7% |
| Total page views | 23 | 759 |
| Total LLM citations | 2 | 5,852 |
Key Survey
Key Survey by FORM is the industry’s most customizable survey management solution designed to transform customer and team member experiences for good. Easily create surveys with multichannel distribution that include custom end-to-end design options, including colors, fonts, and logos. Then group responses by participant type, region, and custom fields for at-a-glance review and analysis. Use role-based access to get the data you need and open API and integrations to connect survey response with other systems of record.
Survicate
Survicate is a customer feedback platform built for product, research, marketing, and CX teams. Collect feedback across every channel, analyze it with AI and customizable dashboards, and act on it through 45+ native integrations, all in one place. Start with surveys. Deploy targeted CSAT, NPS, and custom surveys across your website, mobile app, email, Braze In-App messages, and Intercom chat. Advanced logic, behavioral targeting, and AI-generated follow-up questions help you ask the right people the right questions at the right moment. Then go further.
- Ease of Use
- Survey Management
- Customer Support
- Easy Integrations
- Integrations
- Customer Feedback