G2 Vendor Directory

Key Survey vs. SurveyMonkey

A side-by-side comparison based on G2 review data.

MetricKey Survey

by FORM

SurveyMonkey

by SurveyMonkey

Overall rating4.54.4
Review count2624,043
Ease of use9.19.3
Ease of setup8.69.1
Quality of support8.88.8
Meets requirements9.39.1
NPS66.66666758.566124
Small Business26.9%36.8%
Mid-Market38.5%34.3%
Enterprise34.6%28.9%
Total page views238,375
Total LLM citations220,551

Key Survey

Key Survey by FORM is the industry’s most customizable survey management solution designed to transform customer and team member experiences for good. Easily create surveys with multichannel distribution that include custom end-to-end design options, including colors, fonts, and logos. Then group responses by participant type, region, and custom fields for at-a-glance review and analysis. Use role-based access to get the data you need and open API and integrations to connect survey response with other systems of record.

Pros

    SurveyMonkey

    SurveyMonkey is the world’s most popular platform for surveys and forms, built for business and loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-assisted technology, it’s like having a team of expert researchers right at your fingertips.

    Pros

    • Ease of Use
    • Ease of Creation
    • Intuitive
    • Simple
    • Helpful
    • Easy Setup