G2 Vendor Directory

Key Survey vs. Paperform

A side-by-side comparison based on G2 review data.

MetricKey Survey

by FORM

Paperform

by Paperform

Overall rating4.54.8
Review count2687
Ease of use9.19.4
Ease of setup8.69.3
Quality of support8.89.6
Meets requirements9.39.4
NPS66.66666783.908046
Small Business26.9%87.8%
Mid-Market38.5%7.3%
Enterprise34.6%4.9%
Total page views23816
Total LLM citations25,913

Key Survey

Key Survey by FORM is the industry’s most customizable survey management solution designed to transform customer and team member experiences for good. Easily create surveys with multichannel distribution that include custom end-to-end design options, including colors, fonts, and logos. Then group responses by participant type, region, and custom fields for at-a-glance review and analysis. Use role-based access to get the data you need and open API and integrations to connect survey response with other systems of record.

Pros

    Paperform

    Paperform is a modern online form builder designed for small and growing businesses that want their forms to run the business, not just collect data. Start on a generous free plan and use a familiar doc‑style editor to build anything from simple contact forms to full landing‑page‑style experiences—no code, no designer and no clunky drag‑and‑drop required. Where some tools optimize for “quick and basic” and others focus on sheer feature breadth, Paperform is optimized for SMB workflows.

    Pros

    • Ease of Use
    • Customer Support
    • Intuitive
    • Helpful
    • Integrations
    • Flexibility